Privacy Policy

Information we collect

Educuras collects personal information and usage information as needed to provide and improve services.

• Personal information: This may include your name, contact information, demographic information, and health-related information you provide for care coordination or program support.
• Usage data: This may include IP address, device information, browser type, pages visited, and interactions with our website or platform.

Information may be collected through website forms, direct communications, automated systems, and third-party integrations where applicable.

How we use your information

Educuras uses personal information only for legitimate service, operational, compliance, and improvement purposes, including:

• Providing care coordination, referrals, outreach, and related services
• Communicating with authorized healthcare providers, health plans, and care partners
• Improving website functionality, security, and service operations
• Maintaining internal records, quality review, analytics, and administrative support
• Complying with legal, contractual, and regulatory obligations

Educuras does not use personal information for unauthorized marketing, profiling, or automated decision-making without appropriate consent or legal basis.

How information is shared

Educuras does not sell personal information.

SMS opt-in data and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

We may share information only in limited circumstances, such as:

• With healthcare providers, managed care organizations, and authorized partners: to support care coordination, referrals, and service delivery
• With service providers: for essential technical, administrative, hosting, communication, security, or compliance functions
• For legal reasons: when required by law, court order, government request, or when necessary to protect rights, safety, or security

Where required, shared information is subject to confidentiality, privacy, and security obligations.

Data security and protection

Educuras uses administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure.

• Encryption of data in transit and, where applicable, at rest
• Access controls that limit information to authorized personnel
• Ongoing monitoring, review, and security practices intended to support compliance

No system can be guaranteed to be fully secure. Users should also take reasonable steps to protect their devices, credentials, and accounts.

Cookies and tracking technologies

Educuras may use cookies and similar technologies to improve website performance, understand traffic patterns, remember user preferences, and improve the browsing experience.

You may adjust your browser settings to block or disable cookies. Some website features may not function properly if cookies are disabled.

Your choices and rights

Depending on the information involved and applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of information, subject to legal, contractual, and operational retention requirements
• Opt out of non-essential communications

To make a request, contact connect@educuras.com. Requests may require identity verification and will be handled in accordance with applicable law.

Third-party links and services

Our website may contain links to third-party websites, forms, or services. Educuras is not responsible for the content, privacy practices, or policies of those external sites or services. Please review their privacy policies before submitting information.

Children's privacy

Educuras does not knowingly collect personal information from children under 13 without appropriate parent or guardian involvement where required. If you believe a child has submitted personal information to Educuras without authorization, contact us and we will review the request.

Policy updates

Educuras may update this Privacy Policy from time to time. If we make material changes, we may post the updated Policy on this page and, where appropriate, provide additional notice. Continued use of our services after an updated Privacy Policy is posted means you accept the revised Policy.