Privacy policy

Effective Date: 3/6/2025

Educuras (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.

By using Educuras’ services, website, or platform, you acknowledge and agree to this Privacy Policy.

1. Information We Collect

We collect personal and usage data to provide and improve our services.

  • Personal Information – Includes name, contact details, demographic data, and any health-related information provided for care coordination.

  • Usage Data – Includes IP addresses, device details, browser type, and interactions with our platform.

We collect this data through user submissions, automated systems, and third-party integrations where applicable.

2. How We Use Your Information

Your data is used strictly for:

  • Providing services – Facilitating care coordination, referrals, and communication with authorized healthcare providers.

  • Improving user experience – Enhancing our platform functionality, security, and efficiency.

  • Compliance with legal and regulatory obligations – Ensuring adherence to HIPAA, California privacy laws, and industry standards.

  • Administrative and operational purposes – Internal analytics, quality control, and service enhancements.

We do not use your personal information for unauthorized marketing, profiling, or automated decision-making without consent.

3. Sharing of Information

Educuras does not sell your personal information. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

We may share data only under the following circumstances:

  • With healthcare providers, Managed Care Organizations (MCOs), and authorized partners – To facilitate care coordination, referrals, and service delivery.

  • With third-party service providers – For essential technical, administrative, and compliance-related functions (e.g., cloud storage, encrypted communication tools).

  • For legal or regulatory reasons – When required by law, government request, or to protect the rights, safety, or security of users and the public.

All shared data is subject to strict confidentiality agreements and compliance standards.

4. Data Security & Protection

We implement industry-standard security measures, including:

  • Encryption protocols – Protecting data in transit and at rest.

  • Access controls – Restricting access to authorized personnel only.

  • Regular security audits – Ensuring ongoing compliance with HIPAA and California privacy regulations.

Despite our safeguards, no system is entirely secure. Users should take necessary precautions to protect their accounts and personal information.

5. Cookies & Tracking Technologies

Educuras uses cookies and tracking technologies to improve platform performance and user experience.

  • Cookies help us analyze traffic, remember user preferences, and enhance navigation.

  • You can disable cookies in your browser settings, but some features may not function properly.

6. User Rights & Control Over Data

You have the following rights regarding your personal data:

Access & Correction – Request a copy of your data or correct inaccurate information.
Data Deletion – Request deletion of personal data, subject to legal and operational retention requirements.
Opt-Out of Communications – Unsubscribe from non-essential notifications or updates.

To exercise your rights, contact us at connect@educuras.com. Requests will be processed within 30 days, subject to identity verification.

7. Third-Party Links & External Services

Educuras may provide links to third-party websites. We are not responsible for their privacy practices. Users should review external privacy policies before sharing information.

8. Children’s Privacy

Educuras does not knowingly collect data from individuals under 13 without parental or guardian consent. If a child’s data has been submitted, contact us immediately for removal.

9. Policy Updates & Changes

Educuras may update this Privacy Policy periodically. Significant changes will be communicated via our website or direct user notification. Continued use of our services after updates constitutes acceptance of the revised policy.

10. Contact Information

For privacy-related inquiries or data requests, contact:

Email
connect@educuras.com

Unauthorized access, misuse, or fraudulent requests will be subject to legal action.