Enhanced Care Management — Educuras
Enhanced Care Management · Kaiser Medi-Cal

Free, hands-on support for the days between visits.

Educuras offers free Enhanced Care Management for eligible Kaiser Permanente Medi-Cal members. A dedicated care manager. Following through on the next step.

Meet with your care manager in person, with virtual check-ins and support in between.

What ECM helps with

The work between visits

The work that usually gets delayed after the clinical visit. We name an owner for every open item and drive it to completion.

Referral follow-through Post-discharge support Medication coordination Community resources
Cost
Free for eligible members
Delivery
In person + virtual
At a glance
Free for eligible members Bilingual care team 7 Southern California counties + Kern
Coverage

Where we serve

Now accepting eligible Kaiser Permanente Medi-Cal members across eight California counties.

Los Angeles
Southern California
San Bernardino
Southern California
Riverside
Southern California
Orange
Southern California
San Diego
Southern California
Ventura
Southern California
Imperial
Southern California
Kern
Central California
Eligibility

Who may qualify

ECM is designed for Medi-Cal members with complex health and social needs. If any of the below describes you or a loved one, you may qualify.

Common focus areas

  • Individuals experiencing homelessness
  • Risk for frequent ER or hospital visits
  • Serious mental health or substance use needs
  • Transitioning from nursing facilities

Additional populations

  • Children in CCS or Whole Child Model
  • Individuals involved in child welfare
  • Intellectual or developmental disabilities
  • Pregnant and postpartum individuals
What to expect

What happens after you reach out

Three steps. No phone trees. No paperwork before we know we can help.

01

We confirm eligibility

Submit a quick form. We check that you're a Kaiser Permanente Medi-Cal member in our service area and get back to you within the week.

02

You're matched with a care manager

A dedicated care manager, in the language you prefer, reaches out to learn what matters most to you and your family.

03

We meet you where you are

In your home, at a clinic, by phone, or virtual. We follow through on every open referral, appointment, and resource you need.

FAQ

Frequently asked questions

Do I have to pay for Enhanced Care Management?

No. Enhanced Care Management through Educuras is free for eligible Kaiser Permanente Medi-Cal members.

How often will I hear from my care manager?

You can reach out to your care manager any time you need support. At a minimum, you will connect at least twice a month. Support comes through a mix of in-person visits and virtual check-ins to fit your schedule.

Can Educuras help with housing or food?

Yes. We coordinate referrals and connect members to community resources that support health, including housing, food, and other essential services.

What languages do you offer?

Our care team delivers support in English and Spanish — in the language you prefer, not translated as an afterthought.

Do I need a doctor's referral to enroll?

No. You can refer yourself directly. We will check eligibility with Kaiser Permanente once we receive your referral form.

Want to see if you qualify?

The easiest next step is to submit a referral. Bilingual intake. Same-week response. No cost.

Refer yourself here