Training & Compliance
Complete all required training before your first independent shift.
Required Training
All staffConfidentiality / HIPAA
Patient privacy, protected health information, and your obligations under HIPAA.
Abuse Reporting / Mandated Reporter
Recognizing and reporting suspected abuse or neglect of adults and minors.
Workplace Safety Training
Injury and Illness Prevention Program (IIPP), workplace violence prevention, and home visit safety.
Sensitive Services
Confidentiality rules for sensitive health topics including mental health, substance use, and reproductive care.
Incident Reporting
How to identify, document, and escalate member safety incidents and adverse events.
Sexual Harassment Prevention
California-required training on recognizing, preventing, and reporting workplace harassment.
Role-Based Training
Complete when your role requires itCPR / BLS Certification
Basic life support certification through the American Heart Association or Red Cross.
Bloodborne Pathogens
OSHA training required for roles with potential occupational exposure to blood or body fluids.
Complaint, Grievance & Appeal
How to document and escalate member complaints and grievances per program requirements.
Key Documents
Review and retain in your employee fileWorkplace Safety Program (IIPP)
Standalone safety document covering the Injury and Illness Prevention Plan, workplace violence prevention, and home visit safety.
HR Compliance Policies
Performance evaluation, pre-hire screening, and staff training policies.
Compliance Forms & Templates
All required forms for new hires. Use the scope guide to identify which forms apply to each role.
Provide signed attestations and completion certificates to your hiring manager or supervisor for your employee file.